Booking Information

MISSION STATEMENT

The overall purpose of the Culture and Learning Service is to provide high quality opportunities that:

• Improve skills and life chances
• Inspire and enrich lives
• Are accessible and relevant to all sectors of the community

EQUAL OPPORTUNITIES

Buckinghamshire Adult Learning aims to ensure that everyone who wants to learn is able to and that no one is excluded on the grounds of disability, gender, age, religious beliefs, ethnicity, sexual orientation or culture. We welcome learners with disabilities and will do our best to ensure that appropriate support is available. Our policy can be found on our website (www.adultlearningbcc.ac.uk) or in our centres. We use our enrolment form to monitor the effectiveness of this policy.

DISABLED FACILITIES

Courses are sited on different levels and locations, so it is essential that you discuss your course and accommodation with us before booking if you have a mobility problem, or if you need disabled parking facilities and help on arrival. Most Lecture Rooms are now fitted with integral systems to help learners with hearing difficulties. In addition, we have necklace hearing loops if required.

SPECIAL DIETS

Vegetarian options are readily available, however, please inform us in writing at the time of booking of any specific medical diets. You will then be advised as to whether we are able to accommodate your requirements.

SPECIAL REQUESTS

If you have any special requests that would add to the enjoyment of your stay, please advise us in writing at the time of booking. Whether it is arranging for your friend to be accommodated in an adjacent room or asking for a vegetarian diet to be provided, we will try to fulfil your request if at all possible.

TRANSPORT

If you require a taxi, please book directly with Kingshill Cars on 01494 862782. Email: bookings@kingshillcars.co.uk

BED & BREAKFAST FACILITIES

When accommodation is fully booked at Missenden Abbey, we hope that you will consider the option of staying in local Bed & Breakfast. Our landladies have been associated with Missenden Abbey for a very long time, many as Abbey learners themselves, and they provide warm and friendly hospitality to tutors and learners.

Please request an up-to-date listing of B&Bs by calling our office: Tel: 01296 383582

MEALS FOR NON RESIDENTS

Missenden Abbey

Breakfast
Dinner

Breakfast and dinner at Missenden Abbey should be booked on the day through reception, subject to availability.

Please note that lunches should be booked at the time of enrolling on the course.
See booking options as stated by each course.

DATA [ROTECTION STATEMENT 2009/2010

Data Protection Act 1998 – The information you provide will be passed to the Learning and Skills Council (the LSC). The LSC is responsible for funding, planning and encouraging education and training for young people and adults in England, and is registered under the Data Protection Act 1998. The information you provide will be shared with other organisations for the purpose of administration, careers and other guidance, and statistical and research purposes. Other organisations with which we will share information include, the Department for Children, Schools and Families, the Department for Innovation, Universities and Skills, Connexions, Higher Education Statistics Agency, Higher Education Funding Council for England, educational institutions and organisations performing research and statistical work on behalf of the LSC or its partners. The LSC also administers the learner registration service (LRS) which will use your information to create and maintain a unique learner number (ULN). The LSC is also a co-financing organisation and uses European Social Funds from the European Union to directly or indirectly part-finance learning activities, helping develop employment by promoting employability, business spirit and equal opportunities, and investing in human resources. Further information about partner organisations and the ULN and what they do, may be found at www.lsc.gov.uk/providers/Data/help and by following the links to data protection.

At no time will your personal information be passed to organisations for marketing or sales purposes. From time to time students are approached to take part in surveys by mail and phone, which are aimed at enabling the LSC and its partners to monitor performance, improve quality and plan future provision.

READY TO ENROL?

There are a number of ways to enrol. If you have any queries regarding your booking or choice of course please contact our Information Centre first.

By telephone: 01296 383582
You can book using a credit/debit card. Please have the required information ready (see booking form). If you are using a credit/debit card that is not your own, you will be required to give additional information about the card holder, to validate that you have permission to use it.

By Email: You can go to our website and complete the enrolment form electronically, and then send it by email to dcevreham@buckscc.gov.uk.

By post: Send the completed form with a cheque for the correct amount, made out to Buckinghamshire County Council, or credit card details to the address at the bottom of the form.

By Fax: Please fax both sides of the completed booking form with credit/debit card details to 01753 783756

Website: www.adultlearningbcc.ac.uk - Further information can be found on our website, including course information sheets and enrolment forms.

Acknowledgements will be sent for each booking, together with a final payment request, giving the date by which the balance is due. No reminder will be sent. We regret that we cannot guarantee to keep your place if we do not receive the balance by the date stated.

Please note:

• Book your place as soon as possible to avoid the disappointment of your course being fully booked or cancelled due to low   enrolments.

• Payment of deposit (full payment for ‘day’ courses) is needed at enrolment to secure your course place. Cheques should be   made out to Buckinghamshire County Council.
• Dishonoured cheques - a fee of £5 will be charged to cover our expenses
• Although telephone lines are open all day, you are advised that lines are busiest in the mornings
• Once you have enrolled, you will be sent a receipt and a course information sheet - this confirms your place on the course
• Learners will need to pay an additional fee for City & Guilds registration and certificates. The amount will be shown on the   course information sheet
• Additional costs - for some courses you will need to buy materials. These details will be on the course information sheet.

COURSE BOOKINGS

Missenden Abbey Bookings
Telephone: 01296 383582
Fax: 01753 783756

Email: dcevreham@buckscc.gov.uk

Postal address:
Missenden Abbey Courses
Evreham Adult Learning Centre
Swallow Street
Iver SL0 0HS

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